Returns & Refunds
If something isn't right with your order, we're here to help.
Return Eligibility
Items must be unused, in their original condition and packaging, and returned within the timeframe noted at checkout to be eligible.
How to Start a Return
Email us at shopnovira.in@gmail.com with your order number and reason for return, and we'll guide you through the next steps.
Refunds
Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed back to your original payment method.